Terms & Conditions

Effective Date: Sep-2025

Welcome to EmbroideryCrests.com. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General Use

• This website is owned and operated by Embroidery Crests.

• By using this website, you confirm that you are at least 18 years old or accessing under the supervision of a parent/guardian.

• We reserve the right to refuse service, cancel orders, or restrict access at our discretion.

2. Products & Services

• All products displayed on our website are described as accurately as possible. However, slight variations in color, design, or size may occur due to screen settings or handmade craftsmanship.

• Customized embroidery products are made specifically to your order and may not be returned unless defective or incorrect.

3. Orders & Payments

• By placing an order, you agree to provide accurate and complete information.

• Prices listed on the website are in [Insert Currency] and are subject to change without notice.

• Payment must be completed at the time of order through the available payment methods.

4. Shipping & Delivery

• We ship both locally and internationally using trusted courier services.

• Delivery timelines are estimates and may vary due to factors beyond our control (e.g., customs delays, courier issues).

• Any additional customs duties or taxes for international deliveries are the buyer’s responsibility.

5. Returns & Refunds

• Only defective, damaged, or incorrect items are eligible for return or exchange (see our Refund Policy).

• Customized and personalized items are non-returnable.

• Refunds will be processed within [X business days] after approval.

6. Intellectual Property

• All content on this site, including logos, images, text, and designs, is the property of Embroidery Crests and is protected by copyright laws.

• You may not copy, reproduce, distribute, or use our content without written permission.

7. Limitation of Liability

• Embroidery Crests is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

• We do not guarantee uninterrupted or error-free operation of the website.

8. Privacy

• Your personal information is handled in accordance with our Privacy Policy.

• By using our services, you consent to the collection and use of your data as described therein.

9. Changes to Terms

• We may update or modify these Terms & Conditions at any time.

• Continued use of the website after updates constitutes your acceptance of the revised terms.

10. Contact Us

For any questions regarding these Terms & Conditions, please reach out to us:

• Email: info@embroiderycrests.com.